Frequently Asked Questions


  • COVID-19 Update:  Please bare with us in these uncertain times.  The entire world is running behind schedule.  We will do our best to get your order out to you as quickly as possible.
  • What countries do you ship to?
    • We are currently only shipping to the United States.
  •  How much will it cost to ship my print to me?
    • Nothing!  All our prints, from the smallest to the largest, ship for FREE! 
  • How long will it take me to get my print?
    • It will take approximately 7 to 10 business days for you to receive your print.  Custom orders may take a bit longer for delivery.
  • Can I track my order?
    • Of course!  Once you place your order, you'll receive a confirmation email from us with a tracking number for your print via USPS.  You can track your order from start to finish with your order number.
  • What happens if my print is damaged during the shipping process?
    • We do everything we can to make sure that your print arrives in perfect condition.  In fact, we ship most of our prints in cardboard tubes to prevent damage but unfortunately sometimes it happens.  If you receive a print that is damaged, please contact us immediately at photopopprints@gmail.com and we will replace your damaged print, free of charge.
  • What do you mean when you say your prints are original photographic prints?
    • Our photo prints are original, high quality, fine art photographs.  Everything is professionally printed at a lab to give you the highest quality image.
  • Do you do custom orders?
    • We do!  Just shoot us an email at photopopprints@gmail.com and let us know how we can help to make your idea a reality.  We also offer larger sizes in some of the prints currently on the website.  Just contact us directly for details on sizing and prices.
  • What size print should I buy?
    • Our prints are specifically shot to look good in any size.  Whether you choose one of our smaller options, like our standard 8x10 or something larger, like our massive 30X45, your print will be a crisp, beautiful image that will add a bright and bold pop to your home or business.
  • Do you sell framed prints?
    • We do not, mostly because everyone's taste in frames is so varied.  The majority of our prints are offered in standard sizes so if you are looking for some framing help, here are some links to a few of our favorites places to get frames:
    • Can I return my print?
      • We do not offer returns on our prints.  However, if your print is damaged or defective in any way, please contact us for a replacement print, free of charge.
    • What did we miss?
      • Do you have a question not addressed in this section?  Drop us an email at photopopprints@gmail.com and we'll be happy to help.